Olla is inspired by the flowing rhythm of the Nile and the gentle movement of water that has shaped Nubian life for centuries. Handcrafted in full grain leather, its soft curves bring a sense of movement and serenity to your bag, celebrating the beauty found in nature's simplest forms.
Shipping & Return
At Nuniz Cairo, we are committed to delivering your orders promptly and efficiently. Here are the details of our shipping policy:
Domestic Shipping (Egypt):
- Inside Cairo: Orders typically arrive within 2-4 business days.
- Outside Cairo: Delivery times vary based on the city, with most orders arriving within 3-7 business days.
- Free delivery is now available for orders exceeding 1000 EGP.
- A delivery fee of 200 EGP will be applied to orders below 1000 EGP.
International Shipping:
- For orders outside Egypt, we offer worldwide shipping.
- Delivery times for international orders are generally between 7 to 10 business days. However, please note that customs and security procedures may affect delivery times.
Shipping Costs:
- We offer free delivery worldwide, so no additional shipping fees apply regardless of destination or order weight.
Order Processing:
- Orders are processed promptly once payment is confirmed.
Customs and Duties:
- International customers are responsible for any customs duties or taxes imposed by their respective countries.
Order Changes:
- Once an order is placed, changes to the shipping address may not be possible. Please double-check your shipping information before finalizing your order.
Delivery Concerns:
- If you encounter any issues with your delivery, please contact our customer service team for assistance.
We aim to provide the best shipping experience for our valued customers. If you have any questions or require further assistance, please don't hesitate to get in touch with us.
Email: info@nuniz-cairo.com. Please note that we reply within 24 hours.
Phone: +20 111 777 6951 customer service hours; from 10AM until 10PM.
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